Privacy policy
This Privacy Policy describes how ModernPetVibe (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site. We are fully committed to protecting your privacy and ensuring compliance with global data protection standards (including GDPR and CCPA).
1. Personal Information We Collect
When you visit the Site, we collect certain information necessary to process your purchases and improve your experience:
- Order Information: Name, billing address, shipping address, payment confirmation (encrypted via secure gateway), email address, and phone number.
- Device Information: Version of web browser, IP address, time zone, cookie information, what sites or products you view, and how you interact with the Site.
2. How We Use Your Personal Information
We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, keeping you updated on new products, and sending exclusive promotional discounts (which you can opt-out of at any time).
3. Sharing Personal Information
We share your Personal Information with reliable third-party service providers to help us fulfill our contracts with you, as described above. For example:
- We use Shopify to power our online store.
- We use secure payment gateways like PayPal to handle transactional billing safely.
- We share details with international postal couriers to physically deliver your items.
We strictly do NOT sell, rent, or trade your personal information to third parties for marketing purposes.
4. Your Rights (GDPR & CCPA)
If you are a resident of the European Economic Area (EEA) or California, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at support@modernpetvibe.com.